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Gyfts Code of Conduct
Building a trusted space for healing, connection, and holistic discovery
Our Shared Commitment
At Gyfts, we bring together seekers and practitioners of Metaphysical, Alternative, Complementary, and Holistic (MACH) care in a space built on trust, respect, and genuine support. This Code reflects our community's shared values. They are simple, practical guidelines to keep interactions positive, safe, and uplifting for everyone.
Whether you're a practitioner sharing your expertise or a user exploring pathways to well-being, we're all here to support healing journeys responsibly.
Our Community
This Code applies across the platform to all community members and users: profiles, bookings, messages, reviews, and all Gyfts interactions
Core Principles
These principles guide every interaction on Gyfts
Be Considerate
Your words and actions ripple outward. Every interaction shapes someone's healing journey.
For Practitioners:
Be transparent about your scope, focusing on supportive, complementary care. Never imply medical cures or diagnoses. Clearly communicate what clients can expect.
For Users:
Share your needs thoughtfully to help practitioners respond effectively. Be clear about your health goals and any relevant background.
Be Respectful
Treat all with dignity. We are a global community with diverse backgrounds, beliefs, and traditions.
For Practitioners:
Honor different modalities and approaches. Avoid dismissing practices you're unfamiliar with. Respect client boundaries and cultural backgrounds.
For Users:
Approach practitioners with openness and respect for their expertise. Ask questions kindly. Recognize that different modalities work for different people.
Be Collaborative
Share knowledge openly and constructively. We're stronger together when we learn from each other.
For Practitioners:
Give credit to teachers and traditions. Collaborate across modalities when it serves the client's best interest. Share insights that benefit the community.
For Users:
Offer honest, constructive feedback. Share your experiences to help others. Engage with the community in good faith.
Be Pragmatic
Focus on what helps people move forward. Prioritize real support over theoretical debates.
For Practitioners:
Recommend what genuinely helps, even if it's outside your modality. Not one modality can do all things. Focus on practical solutions rather than ideological purity.
For Users:
Be open to different approaches. Focus on what works for your unique situation rather than rigid expectations.
Support Each Other
Look out for fellow community members. A supportive word can make all the difference.
For Practitioners:
If you see a colleague struggling or facing unfair treatment, offer support. Share resources and knowledge generously. We are a collective that is tronger together.
For Users:
Support practitioners who help you. Leave thoughtful reviews. Recommend and share good practitioners to others who might benefit.
Get Support When Needed
Disagreements happen. It's how we handle them that matters.
For Practitioners:
If a client interaction becomes difficult, reach out to support before it escalates. Take time to respond thoughtfully rather than reactively.
For Users:
If you're unsure about something, ask questions. If you have concerns about a practitioner, contact us directly through proper channels.
What We Don't Tolerate
Never Acceptable:
- •Harassment, discrimination, or personal attacks
- •Making medical diagnoses or claiming to cure diseases
- •Sexual harassment or inappropriate advances
- •Sharing private client/practitioner information
- •Spam, scams, or fraudulent activity
Harmful Practices:
- •Discouraging necessary medical treatment
- •Creating dependency or fear-based selling
- •Fake reviews or review manipulation
- •Impersonation or false credentials
- •Dismissive language about mental health or trauma
Best Practices
Going above and beyond creates an exceptional community
For Practitioners
Set Clear Expectations
Clearly describe what clients will experience, typical session length, and what results are realistic.
Respond Promptly
Reply to inquiries within 24-48 hours. If you need more time, acknowledge receipt.
Maintain Professional Boundaries
Keep relationships professional. Respect privacy and confidentiality at all times.
Continue Learning
Stay current in your modalities. Share new insights with the community when appropriate.
Handle Complaints Gracefully
If a client is unhappy, listen first, apologize if appropriate, and work toward resolution.
For Users
Communicate Your Needs
Share relevant health background and what you hope to achieve. This helps practitioners serve you better.
Show Up On Time
Respect practitioners' time by arriving promptly. Cancel with appropriate notice if needed.
Ask Questions
If you're unsure about anything, ask before booking. Good practitioners welcome questions.
Leave Thoughtful Reviews
Share your honest experience. Focus on specific aspects that helped (or didn't). Be constructive.
Respect Boundaries
Understand that practitioners set hours and policies for good reasons. Honor their professional limits.
Consequences & Enforcement
We believe in education first, but will take action when necessary
Our Approach:
First Step: Education
Minor violations receive a friendly reminder about our Code. We assume good intent and provide guidance.
Formal Warning
Repeated or more serious violations result in an official warning. We document this for future reference.
Temporary Restriction
Persistent violations may lead to temporary suspension of messaging, booking, or other platform features.
Account Removal
Severe violations (harassment, fraud, dangerous practices) result in immediate account termination.
Note: All enforcement decisions consider context and intent. We aim for fairness and transparency. You can appeal any decision by contacting us directly.
See Something? Say Something.
If you witness a Code violation or feel unsafe, we want to know. Your reports help keep Gyfts trustworthy.
Use Flag Tool
Quick reporting on profiles and messages
Look for the flag icon 🚩
All reports are handled confidentially. We review every concern and respond within 48 hours.
Together, We Create Something Special
Gyfts is more than a platform—it's a community. A place where ancient wisdom meets modern seekers, where practitioners and users collaborate in the pursuit of wellness, and where respect and compassion guide every interaction.
Thank you for being part of this journey. Your commitment to these principles makes Gyfts a welcoming, ethical space for holistic discovery.