Message a practitioner
Select Message on a practitioner's profile to ask a question before you book. Once they reply, you can keep talking freely. Some practitioners limit how many messages you can send before booking; once you've booked with them, there's no limit.
- Ask your question
On their profile, select Message (Ask on a phone). Write up to 300 characters and select Send question. You'll need to sign in.
- Wait for the reply
Your conversation moves to Messages in your account. It shows Awaiting reply until they answer.
- Carry on
After they reply, message back and forth as much as you need.
If you see Free enquiries used, that practitioner's limit is reached. Book a consultation to keep the conversation going.