Skip to main content

Mark no-shows at events, classes and courses

PractitionersOrganizationsUpdated Sep 30, 20261 min read
Short answer

Everyone who registers counts as attended. Once an event or class date starts, you can select Mark as no-show next to anyone who didn't come, and Undo no-show if you got it wrong. You have 7 days from the start, then it locks. Payment doesn't change.

  1. Open the list

    Practitioners: go to Events and select Attendees to open Event Attendees. Organizations: select Attendance in your organization menu. It covers events, course and class dates, and your staff's dates.

  2. Mark who didn't come

    Once it has started, select Mark as no-show next to the person. Their status changes from Attended to No-show.

  3. Fix a mistake

    Select Undo no-show. The page shows the date you can make changes until. After 7 days from the start you'll see No-shows are locked.

Related guides

Was this guide helpful?

Didn’t find what you needed?

Browse all topicsContact support